SHIPPING & RETURNS
SHIPPING POLICY
Processing Time
Each That’s Sew Terrie Luxury Denim Hobo Bag is made with care and detailed craftsmanship. Most orders ship within 14 days or sooner, depending on stock availability. If the item selected is currently in stock, it may ship earlier.
Shipping Method & Cost
All orders are shipped via United States Postal Service (USPS).
Shipping is a flat rate of $10.00 within the U.S.
Holiday, Weekend & Weather Delays
Please note that postal holidays, weekends, severe weather, and carrier delays may affect transit times. Once your order has been shipped, delivery times are solely dependent on the carrier.
Tracking Information
A tracking number will be provided as soon as your order is shipped. Please allow tracking to update once the package has been scanned by USPS.
Pre-Orders
If your purchase is a pre-order item, it will ship as soon as the next batch becomes available. Estimated timelines will be noted on the product listing.
RETURN & EXCHANGE POLICY
All Sales Are Final
Because each bag is produced in limited quantities and crafted with unique details, all sales are final. Please review your selection carefully before completing your purchase.
Unique & Hand-Finished Designs
Our bags are not mass-produced.
Small variations in design, placement, or embellishment are a natural part of the artistry and craftsmanship — and are considered intentional characteristics of the product, not defects.
Order Issues
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery so we can review and assist. We’re committed to making sure you love your experience with That’s Sew Terrie.
Questions or Concerns
For assistance prior to ordering, we encourage customers to DM us with any questions — we’re always happy to help you choose the style that fits your vibe.